Returns & Exchanges
If any of the items purchased are unsatisfactory please return it to us in its original condition within 30 days of receipt and we will give you a full refund of the item’s cost.
Please make sure that all returned items are packed and posted carefully to avoid any damage. The cost of postage for returned unwanted items must be borne by you.
We recommend that you obtain a certificate of postage or a tracking number at the time of sending.
Under the European Distance Selling Regulations (DSRs), customers in the European Union that cancel a contract for purchase of an item(s) within 7 days of receipt of their order will receive a refund for the cost of the item(s) and the cost of sending the item to you, provided that the entire order is being returned. If the item(s) returned is part of a larger order, then no delivery charge is refunded.
Items can be returned to the following address:
Mosaic Impex Inc
ATTN : Customer Care
45 Hastings Road
